TechOTD

Finance and compliance case study

A verified CA and CS marketplace for tax and corporate compliance

CAONWEB connects businesses and individuals across India with chartered accountants, company secretaries and compliance professionals.

Client
CAONWEB
Sector
Finance and compliance
Built by
TechOTD Solutions

The problem

Building a professional services marketplace requires solving trust at every layer — clients need confidence that the professionals they engage are qualified, verified, and accountable. Our primary challenge was creating a robust expert verification system that validates credentials while keeping onboarding fast for professionals. We built a multi-tier review and rating system with verified engagement tracking, enabling clients to compare professionals based on expertise, location, and client feedback. The service catalogue was structured to cover over 100 compliance services with clear scope definitions, transparent pricing, and guided intake forms to reduce back-and-forth. Search and discovery algorithms surface the most relevant professionals for each query. Secure document exchange, digital engagement agreements, and in-platform communication keep all interactions safe and trackable.

What we built

  • A directory of verified chartered accountants and company secretaries.
  • Service workflows covering company formation, GST registration, income tax filing and trademark applications.
  • Credential verification, so a client can see qualifications before engaging.
  • Enquiry routing and engagement management between client and professional.

What made it hard

A professional services marketplace has to solve trust at every layer. A client needs to know the person they are about to hand their filings to is genuinely qualified — and the professional needs onboarding fast enough to be worth doing at all. Tighten one and you lose the other.

How we built it

  • Credential verification that validates qualifications without making onboarding a project in itself.
  • A review and rating system tied to verified engagements rather than open comment.
  • A service catalogue with defined scope, transparent pricing and guided intake forms, to cut the back-and-forth before work starts.
  • Search that surfaces the professionals relevant to the query rather than the most recently added.
  • Secure document exchange, digital engagement agreements and in-platform messaging, so the whole engagement stays trackable.

Who it is for

Businesses and individuals who need company formation, GST, tax filing or trademark work done properly — and chartered accountants and company secretaries who want reach beyond their own city.

See CAONWEB in the portfolio

More work

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